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Instant Messenging System (IMS)
IWC has developed a
state-of-the-art Instant Messaging System that can be integrated into any web
site. The Instant Messaging clients can be JAVA, Flash or HTML.
Our upcoming release of the product will also incorporate integration with additional
wireless platforms such as Blackberry and other systems. The
communications protocol happens over HTTP so the clients can penetrate ANY
corporate firewall as long as users inside the firewall can perform normal web
surfing operations. This differs from current IM products that rely on socket communications and a specific port
being open in a corporate firewall.
The two basic modules of the IMS include:
- Community/Company Module: generic web-based instant messenging application
- Customer Sales Support Module: web-based live chat support application
Applications of the IMS product include:
- Community/Portal Web Sites (talk with other site members)
- E-Commerce Web Sites (talk to a live product specialist)
- Support Web Sites (talk to live support personnel)
- Corporate Communication Tool (facilitating employee communications)
- And much much more!
Click here to view more IMS specifications
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